Frequently Asked Questions

You can make a reservation from Airbnb website or mobile app. Simply register and click on this link to book your stay at our property.

Airbnb accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and bank transfers. All payments are processed securely through Airbnb's payment gateway.

No, we don't charge seurity bound. We trust our guests will do their best to maintain the property's cleanliness and safety.

Any damage caused by the guest will be the responsibility of the guest. We will reach out to you to request payment for any damage or loss caused by the guest.

Please refer to the Airbnb's terms and conditions for more information.

Our standard cancellation policy is as follows:

• Full refund if cancel 1 day before check-in.
• If guests cancel within 1 day of check-in will be charged for 1 night.
• If guests cancel during their trip, they’ll be charged 1 extra night and be refunded the rest.

Check-in time is 3:00 PM, and check-out time is 11:00 AM. Early check-in or late check-out may be available upon request for an additional fee, subject to availability.

We offer self-check-in with a digital smart lock. You will receive a unique access code via email 1 day before your arrival. The code will be valid for the duration of your stay. Detailed check-in instructions can be found in the house guide section of the site.

Our self-check-in system allows you to arrive at any time after the check-in time. The smart lock is illuminated for nighttime access. If you anticipate arriving after 10:00 PM, please let us know in advance so we can ensure everything is prepared for your late arrival.

Yes, we provide complimentary high-speed WiFi throughout the property. The network name and password can be found in the house guide section of the site.

Yes, we provide one dedicated parking space in the driveway. Additional street parking is available (one street parking permit is provided), but please note the street parking sign to avoid tickets.

We do not allow pets at our property. This policy is strictly enforced. Service animals are welcome as required by law. Breaching this policy may result in immediate termination of your stay without refund.

Yes, we provide high-quality linens, and basic toiletries (shampoo, conditioner, body wash, hand soap). We also provide a starter supply of toilet paper, dishwasher liquid, dishwashing tablet and rubbish bags.

Yes, we provide variety of tea bags and coffee in the house. Please enjoy them during your stay.

The kitchen is fully equipped with cutlery, plates, bowls, cups, glasses, pots, pans, rice cooker, and all essential cooking utensils. Everything you need to prepare and enjoy meals during your stay.

Yes, we provide basic cooking essentials including oil, salt, sugar, vinegar, pepper, soy sauce, and other common spices to help you prepare your meals.

Absolutely! We provide kids' cutlery, plates, and bowls to make dining safe and comfortable for your little ones.

Enjoy outdoor dining with our BBQ facilities, gas heater for cooler evenings, and comfortable outdoor dining area perfect for al fresco meals.

We have board games, cards, kids' toys, and an outdoor kids' play bench to keep everyone entertained throughout your stay.

Full laundry facilities include a washing machine, dryer, clothes hangers, clothesline, iron, and ironing board for your convenience.

Yes, we provide fitness equipment including a treadmill, weights, yoga ball, and other exercise equipment to help you maintain your fitness routine during your stay.

No, our property is strictly non-smoking. This includes cigarettes, cigars, e-cigarettes, and any other smoking products. Smoking is not permitted anywhere on the property, including outdoor areas. A $250 cleaning fee will be charged for violations.

No, parties or events are not permitted. Our property is in a residential neighborhood, and we respect our neighbors. The maximum number of guests is 10 people. Unauthorized guests or events may result in immediate termination of your stay without refund.

We ask that guests observe quiet hours between 9:00 PM and 8:00 AM. Excessive noise at any time that disturbs neighbors is not permitted.

Our property is located just 7.5km (approximately a 15-minute drive) from the beach. There are public transport to the beach available from Stop 3 Anzac Highway.

Yes, there are several fastfood options within walking distance such as Hungry Jacks and KFC. Short drive takes you to many more dining options in the city or the Unley area. A detailed list with recommendations is provided in our Local Area Guide.

Yes, there are bus stops available on Everard Avenue, Anzac Highway and South Road. Buses run every 10 - 15 minutes during peak hours and 30 minutes during off-peak times. Rideshare services like Uber and DiDi are also readily available in the area.